Are flights included in the price?
No. Because we all fly in from different places around the world, flights are not included. This gives you full freedom to arrive early, stay longer, or travel onward at your own pace.
Which airport should I fly into?
It depends on the trip. We’ll always tell you which airport is closest to the start point and share tips on the best arrival options. You can also ask us directly if you’re unsure.
Do you arrange airport transfers?
Usually, you’ll arrange your own transfer, but we’ll recommend the easiest and most affordable options for you. Some travellers prefer a taxi, others take public transport we’ll guide you either way. And if you need extra help planning it, we’ve got your back.
When should I arrive and leave?
You’ll get the official start and end times of the trip when you book. Many people arrive a day early or stay longer, just note that extra nights are at your own cost. We ask that you arrive in time for the welcome dinner or first official activity.
Can you help me find a flight or connect with others?
Yes! We’ll send tips and tools to help you plan, and closer to the trip, we’ll create a group chat so you can connect with others, share travel plans, and even split accommodation if you’re arriving early or leaving late.
Where can I store my luggage?
If you arrive early or have time after checkout, you can leave your luggage at the hotel or use a local luggage storage service - we’ll suggest nearby options.
Are transport tickets included?
Yes - all day-to-day travel during the trip is included, whether that’s trains, ferries, or local transport. The only thing not included is airport transfers, which are usually easier for you to book directly. But we’ll always advise you on the best way to get there.
How do I get the full trip plan?
Once you’ve booked, you’ll receive a series of emails in the lead-up to the trip, with everything from what to pack, where to go, full itineraries, insider tips, and more. You won’t be left guessing - we’ll guide you every step of the way.
Who can I talk to if I have questions?
Our inbox and WhatsApp are always open. No question is too small. You’ll also be contacted directly by your trip host before the trip starts, and you’re welcome to message them any time.
Will I connect with the group before the trip?
Yes! We’ll introduce everyone a few weeks before the trip in a group chat or email. It’s a great way to start getting to know your fellow travellers, plan things like early arrivals or extra days together, and feel more at ease before you even land.